Privacy Policy

Update: Jan 2022

Your privacy is of great importance to Dr. Ludidi. Therefore, we comply with the relevant laws and regulations on privacy, including the General Data Protection Regulation (referred to as "AVG"). This means that we:

  • Clearly define our purposes before processing your personal data through this privacy statement;
  • Store as little personal data as possible and only the data necessary for our purposes;
  • Explicitly seek consent for the processing of your personal data when consent is required;
  • Implement necessary security measures to protect your personal data, and impose these obligations on parties who process personal data on our behalf;
  • Respect your rights, such as the right to access, correct, or delete your personal data processed by us.

We take the privacy of your data seriously, and we handle your data in accordance with applicable laws and regulations. In this privacy statement, we explain how we collect, use, and protect the information we retrieve from you at the Dr. Ludidi company. If you have any questions or would like to know exactly what information we track about you, please contact Dr. Ludidi.

Taking out a subscription:

When you subscribe to our paid service at Dr. Ludidi, we collect and use the following information for payment processing:

  • Telephone number
  • NAW (Name, Address, and ZIP code) data
  • Gender
  • Email address
  • IP address
  • Payment information
  • Billing address

We collect and use this information based on your consent, and we retain it until you cancel the subscription. In some cases, we may retain certain customer data for a longer period to comply with legal tax retention requirements."

Sending newsletters
As a subscriber, you will automatically receive our newsletter, which contains news, tips, and information about our products and services. For this purpose, we collect and use the following information:

  • NAW (Name, Address, and ZIP code) data
  • Email address

We collect and use this information based on your consent, and we retain it until you cancel the subscription.
The newsletter is sent weekly by email and includes:

  • informational content. 

You can cancel the subscription at any time using the unsubscribe link provided in every newsletter."

Order processing:

When you place an order with us, we use your personal data to handle it properly. This may involve sharing your personal data with our delivery service to fulfill the order. Additionally, we may receive information about your payment from your bank or credit card company.

Examples of personal information collected during the order process:

  • Name
  • Billing address
  • Shipping address
  • Payment information (including credit card numbers)
  • Phone number
  • Email address

We collect this information based on the contract we establish with you for order fulfillment. We retain this information until your order is completed, and we may store certain customer data for a longer period to comply with legal tax retention obligations.

Contact form:

Through our contact form, you can ask us questions or make requests. For this purpose, we collect the following information:

  • Gender
  • Phone number
  • IP address
  • Name and address information
  • Billing address
  • Payment information
  • Date of birth
  • Email address

We collect this information based on your consent. We retain this information until we are sure you are satisfied with our response

Your Account:

Certain areas of our business require you to register first. You must provide information about yourself and choose a username to create an account, which you can log into using your chosen username and password.

For this purpose, we collect the following information:

  • Billing address
  • Phone number
  • Gender
  • Date of birth
  • Name and address details
  • Payment information
  • Email address

We collect this information based on your consent. We retain this information until you cancel your account. Keeping this information allows you to avoid filling in the same details repeatedly and enables us to contact you more easily, if needed. You can edit your information through your account at any time.

Portal Access

Our portal gives you access to a management environment where you can set up, specify, and change things for the company yourself. We keep track of what you have done and when, so there is proof of that. For this, we collect your:

  • E-mail address
  • Name and address details
  • Phone number
  • IP address

We do this based on your consent. We keep this information until the end of our service to you.


We would like to send you advertising about offers and new products or services. We do this by e-mail. You can object to this advertising at any time. Each e-mail contains an unsubscribe link. You can also indicate your preferences through your account or the portal.

Provision to other companies or institutions

With the exception of the parties required to provide the services mentioned above, we do not, under any circumstances, provide your personal data to other companies or institutions, unless we are required to do so by law (e.g. if the police demand it in case of suspected crime).


We collect and keep statistics on the usage of our company's services, including data on website visits, user interactions, and other relevant metrics. These statistics help us analyze and improve our services, as well as understand customer preferences and behavior.

Social Media Buttons:

Our company includes social media buttons that allow you to share content or interact with us through social media platforms. Please note that when you use these buttons, the operators of these services may collect your personal data according to their own privacy policies and practices. We do not have control over the data collection activities of these operators, so we recommend reviewing their privacy statements for more information.


Our company uses cookies. Cookies are small files in which we can store information so that you do not have to fill it in every time. But they also allow us to see that you are visiting us again.

You can disable the placement of cookies through your browser. Disabling cookies may affect the functionality of certain features on our website.

We have made agreements with other companies that place cookies. However, we do not have full control over what they themselves do with the cookies. So please read their privacy statements as well.

Google Analytics

We use Google Analytics to track how visitors use our company. We have a processing agreement with Google. This contains strict agreements about what they are allowed to track. We allow Google to use the information obtained through Google Analytics for other Google services. We do not allow Google to anonymize IP addresses.


Security of personal data is of great importance to us. In order to protect your privacy, we take the following measures:

Access to personal data is protected with a username and password;

Once received, the data is stored in a separate, protected system;

We take physical measures such as locks and safes for access protection of the systems in which personal data is stored;

We use secure connections (Secure Sockets Layer or SSL) that shield all information between you and our website when you enter personal data.

Changes to this privacy statement

When our company changes, we naturally need to update the privacy statement as well. So always note the date above and check regularly for new versions. We will do our best to communicate changes to you.

Your Rights:
If you have any questions or want to know what personal data we hold about you, you can always contact us. Please see the contact information below.

  • To get an explanation of what personal data we have and what we do with it;
  • To see exactly what personal data we have;
  • To have errors corrected;
  • To have outdated personal data deleted;
  • To have personal data transferred to another party;
  • Withdrawing consent;
  • Restricting a particular processing;
  • Objecting to a particular use.

Please ensure that you always clearly indicate who you are, so that we can be sure that we are not modifying or deleting data of the wrong person.

In principle, we will comply with your request within one month. However, this deadline may be extended for reasons related to the specific rights of data subjects or the complexity of the request. If we extend this deadline, we will notify you in a timely manner.

Filing a complaint

If you wish to file a complaint regarding the use of your personal data, please contact us at We will internally address each complaint and keep you informed of the progress. If you are dissatisfied with our response, you have the right to file a complaint with the appropriate regulatory body, such as the Personal Data Authority.

Contact details

Dr. Ludidi

Email address:

Chamber of Commerce number: 85278149

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